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Junior Financial Controller (AI - driven SaaS)

  • Finance & Operations

Job description

Location: Poland, remote.

Salary: 10 000 -14 000 PLN on B2B or 8300 - 11 600 PLN gross on UoP.

Tidio is the customer service platform that aligns AI and people, so businesses can scale without losing trust or the human touch. Our goal is to help entrepreneurs grow by making customer service more efficient while keeping it helpful.

Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too!

A few facts about us:

  • Our product is one of the world's leading AI customer service solutions, and our goal is to become no. 1

  • We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024.

  • We currently rate at 4.7/5 in both Shopify and G2.

  • Our ML team was among the first in the world to launch an AI agent (Lyro) for customer service!

  • Every month, our widget is viewed by 350 million unique users, which is 4% of the global population.

  • Currently, we hire over 150 fantastic people.

By joining Tidio as a Junior Financial Controller, you’ll be stepping into a unique opportunity to see the bigger picture of how a fast-growing SaaS business operates in the AI domain. You’ll become an essential member of our tight-knit, eight-person finance team, collaborating closely with our experienced Financial Controller and the Head of Finance. This role will give you a front-row seat to understanding the key metrics and challenges of the SaaS industry, while working in a company that is at the forefront of the AI revolution.

If you're excited about diving deep into the financial workings of a dynamic tech company and eager to contribute to a team that values innovation and insight, this is your chance to make a real impact.

As the Junior Financial Controller, you will:

  • Participate in budgeting and assist in building financial models for budgeting.

  • Analyse actual performance vs budget, including variance analysis, identification of main performance drivers, and preparation of management reports.

  • Take part in monthly reporting meetings with C-Levels, presenting the analysis conclusions and preparing the meeting notes.

  • Recommend actions by analyzing and interpreting data and making comparative analyses.

  • Monitor cost controls.

  • Manage the apps spend with a high focus on LLMs.

  • Take care of day-to-day coordination of document acceptance and the payments process with the accounting team and assist other teams.

  • Partner with business stakeholders to support them in understanding cost variances.

  • Provide ad hoc reporting to the company’s stakeholders.

Job requirements

You are the perfect fit if you have:

  • 1+ years of experience in a similar finance role.

  • Advanced knowledge of Microsoft Office tools (VBA, Power Query would be an advantage).

  • A proactive, methodical, and hands-on approach, with a strong sense of ownership.

  • Ability to provide new ideas and optimize processes.

  • Adaptability to change and openness to adjust direction as needed.

  • Advanced English language skills (at least B2 level).

You may get extra points if you:

  • Have experience in the SaaS sector or/and in consulting/audit (BIG4).

We would like to offer you:

  • A chance to work with one of the top products in the customer experience industry.

  • An opportunity to develop together with an ambitious team that continually shares knowledge and is not afraid of testing new solutions.

  • Great development opportunities - learn by solving real challenges on the job, supported by company-sponsored courses and conferences.

  • Budget for 1:1 English language classes.

  • Remote-first work with flexible hours.

  • 26 days off guaranteed in a year.

  • Sport & wellness benefit - no extra charge.

  • Private medical care - no extra charge.

  • Mental well-being program – individual therapy sessions and resources for employees.

  • Free access to one of the most popular e-book/audiobook services.

  • Regular integration events (company-wide meetings, team events).

  • Individual work tools – Dell screen, JBL headphones? You can tailor the equipment to your needs.

What happens when you send your CV?

  • Video call with a recruiter about the position and the team.

  • Recruitment Task

  • Final Interview with the Head of Finance and a recruiter

  • Offer and fireworks 🎉

Diversity Statement

One of Tidio’s core values is to play fair. Therefore, we treat all candidates equally. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. This means recruitment and selection of talent to Tidio is only based on individual merit and qualifications directly related to professional competence.


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